I spent 3 years with NHS England on the Testing services within the Test and Trace programme.
I helped launch services like 'Report a COVID-19 test result' (opens in new tab) within a month during emergency efforts at the height of the pandemic. I later became Practice Lead for Interaction Design within the programme.
'Customs Declaration Service' programme.
The intention behind our work on 2 projects here was to remove the UK's barriers to trade. These include knowledge, time, financial and accessibility factors.
The 'Get an EORI number' service is now live on GOV.UK, while the 'Make an Export' service is currently in Beta.